FAQ

Find answers to frequently asked questions about Tripeau photobooks and how to create yours.

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How do I place an order?

Simply choose your preferred destination cover, click "Create My Photobook", and personalize it using our easy-to-use editor. You can upload your photos and let our Autofill build your book or customize everything manually.

How long does delivery take?

Most orders arrive within 5 to 12 business days in Europe and up to 15 business days worldwide. Your photobook is produced locally in one of 17 countries to speed up delivery.

This delivery time includes order processing, production, and shipping.

Do you ship internationally?

Yes, we deliver worldwide. Our photobooks are printed as close to your location as possible, using our network of local production centers in 17 countries.

What are the dimensions of the photobook?

Our standard photobook size is 21 × 28 cm (8.3 × 11 inches). Ideal for both horizontal and vertical photos, and perfect for your bookshelf or coffee table.

Can I add text and captions to my book?

Absolutely! You can add custom text, titles, and captions throughout your photobook to tell your story your way.

Can I customize the cover?

Yes! All front and back covers are fully printable. Choose from our collectible destination themes, and make it yours with photos and titles.

Will the colors of my photos match the printed version?

We print your images using their original resolution, ensuring they appear sharp, vibrant, and true to your memories. Our professional printers operate at 300 DPI, the industry standard for high-quality photo printing to deliver crisp detail and rich color on every page.

Please note that slight variations in color may occur due to differences between digital screens and printed materials. Factors like screen brightness and color calibration can influence how your images appear digitally, but we work hard to ensure your printed photobook reflects their beauty as faithfully as possible.

What if my order arrives damaged or incorrect?

We offer a 30-day satisfaction guarantee. If your book arrives damaged or has a printing issue, we’ll send a replacement or offer a refund. Just contact our support team with a photo of the issue.

support@tripeaubook.com

Can I preview my photobook before ordering?

Yes! Before placing your order, you'll see a full preview of your book exactly as it will be printed, so you can make sure everything looks just right.

What paper and materials are used?

Our books feature matte-laminated hardcover, sturdy 3mm cardboard, and FSC/PEFC-certified 170gsm coated silk pages giving your memories a premium, eco-conscious finish.